Remote Support
Adelphi are responsive to the needs of our customers, wherever they are in the world.
Adelphi are here for you
Adelphi have developed remote support procedures to keep our customers鈥 orders and production progressing, even in situations where face-to-face interactions are not possible.
Adelphi technicians are completing machine FAT鈥檚 and demo鈥檚 via video conference call, and undertaking remote installations to get new machines up and running ASAP. Documents can be screen-shared, and our teams can connect with your teams to provide the relevant training.
鈥淭here was no difference in the quality of service I received, despite the majority of Adelphi鈥檚 team working remotely at the time鈥
Tristel Solutions, during the UK’s COVID-19 lockdown
